Support & Answers to Your Insurance Questions
Navigating insurance coverage for medical nutrition and equipment can be stressful—especially when you're focused on caring for a loved one. At Star Medical Specialties, we’re here to make that process easier. Our experienced team works directly with your insurance provider to handle the paperwork, verify eligibility, and ensure timely compliance with all billing guidelines. To begin the insurance billing process:
- Call us at 800-368-2065
- Fax your prescription to 800-301-9488
- Order online and we’ll follow up with billing coordination
If you have questions, we’re ready to help. Contact our team so we can take the stress our of managing insurance. We’re ready to go to work for you.

How We Help You With Insurance
Our goal is simple: to help you receive the products you need without unnecessary delays or confusion. Our insurance billing specialist will help you:
- Verify Insurance Eligibility
- Coordinate Third-Party Billing
- Obtain Required Documentation
- Ensure Timely Compliance with Insurance Guidelines
- Appeal Denied Claims When Needed
Insurances We Accept
We work with a wide range of insurance providers. If you don’t see your provider listed, please contact us directly to check and verify your coverage. We’re constantly adding new insurance partners.
| Texas Medicaid | New Mexico Medicaid | Private Insurance | eWIC |
|---|---|---|---|
Traditional Medicaid - TMHP | Molina | BCBS PPO (must live in TX) | Texas |
| Aetna | Presbyterian | Cigna | New Mexico |
BCBS | UnitedHealthcare | Department of Veterans Affairs (Champ VA) | Five Sandoval Indian Pueblo |
| Cook Childrens | Oscar | Isleta Pueblo | |
| Community First | Preferred Administrators | ||
| Driscoll (STAR KIDS) | Presbyterian NM | ||
| El Paso First | Scott & White | ||
| FirstCare | Tricare (West Regions, Triwest) | ||
Molina | |||
| Parkland | |||
| RightCare | |||
| Superior | |||
| Texas Children's (STAR KIDS) | |||
| Wellpoint |
**Medicare (call for details)